Frequently Asked Questions
Everything you need to know about our premium fabrics and services.
What types of fabrics does Al Karim Exclusive offer?
We specialize in high-end luxury fabrics including pure silk, Egyptian cotton, premium linen, embroidered chiffon, and exclusive bridal collections sourced from around the globe.
How can I ensure the color matches what I see on my screen?
While we use professional photography to capture accurate colors, shades may vary slightly due to monitor settings. We recommend checking the product description for detailed color notes or contacting our support for additional photos.
Do you offer international shipping?
Yes, we ship our exclusive fabric collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the order.
Can I request a fabric sample before placing a bulk order?
To ensure your complete satisfaction, we offer swatch samples for most of our catalog for a nominal fee. This allows you to feel the texture and verify the color before committing to a larger purchase.
What is your return policy for cut-to-measure fabrics?
Since fabrics are cut specifically to your requested length, we generally do not accept returns unless the item is defective or damaged. Please review your measurements carefully before finalizing your order.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers for larger wholesale orders.